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Posted on: April 20, 2023

Not Receiving City eNewsletters Anymore? Here’s How we Can Help you Start Receiving Those Again!

Prevent emails from ending up in a Spam folder by adding the "From Email" address to a contact list

If you see that you are not receiving our eNews information anymore, a good place to start is to check your spam or junk folder. If you see our email there, then one of the next steps will be to safelist our email address. Safelisting an email address ensures that emails sent from that specific address reach the Inbox, instead of being marked as spam.

Each email provider or security service has their own instructions for adding email addresses to a safelist.

We send our eNewsletters from Constant Contact and they have a great help page that includes instructions for safelisting for every email provider. The website can be found here

For example, for Gmail:


To ensure that you receive emails in your inbox, you can add the email address to your contact list. 

  1. Open an email from the sender you want to save and place your cursor over the sender's profile icon.
  2. Click "More info."
  3. In the panel that expands, click the Add to contacts icon.

Additional information can be found at the below links:

If you still find that you are not receiving our emails, please reach out to me directly at

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